Start here
Missed-Call Text-Back
Text missed callers so the conversation stays open
Sends a short text from your business after a call you could not answer. Your team, or a configured reply workflow, takes the conversation from there.
Keep helping clients book while you are with a client.
Beauty Biz AI is Beauty Biz Pro's own platform for booking and follow-up: after-hours replies from your approved menu, missed-call texts, new-inquiry follow-up, and reminders. Anything that needs a person goes to your team.
Free 30-minute call with Tony Cruz or Andrea from his team. They review where your inquiries arrive, which booking tools you use, and who handles the handoffs.
Illustrative example
Solace Skin Studio Website chat · demo
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Tuesday, 9:14 pm. The studio closed at 7.
- Client
Hi! How much is the Signature Facial? Anything this week?
- Solace
The Signature Facial is 60 minutes, customized to your skin, [your price]. This week there is Thursday at 11:00 or Friday at 3:30. Want one of those?
Demo business. Live times need a booking connection; without one, the reply sends your booking link. See the full conversation and handoff
What happens when a client messages after hours?
When a client messages at 9:14 pm, Beauty Biz AI answers the price from your approved menu, offers a time or your booking link, and passes anything clinical or unusual to your team with a summary. Our agency team sets it up around your services and booking tools.
Illustrative example
A 9:14 pm inquiry, start to handoff
- Situation A question after hoursSolace Skin Studio Website chat · demo
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Tuesday, 9:14 pm. The studio closed at 7.
- Client
Hi! How much is the Signature Facial? Anything this week?
The studio closed at 7. The message would otherwise wait until morning, when the person may have booked somewhere else.
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- Response An approved answerSolace Skin Studio Website chat · demo
- Solace
Hi, thanks for messaging Solace. The Signature Facial is 60 minutes, customized to your skin, [your price]. This week there is Thursday at 11:00 or Friday at 3:30. Want one of those?
Approved price and length, then a next step. Live times need a booking connection; without one, this is your booking link.
- Solace
- Next step A time requested, a question noticedSolace Skin Studio Website chat · demo
- Client
Thursday! I break out after facials though, is that ok?
- Solace
Thursday at 11:00 is requested, and I've sent the deposit link to hold it. Breakouts are a question for our esthetician, so I've passed it on and they'll message you before your visit.
The time is requested and the deposit link sent. The skin question is not answered by the AI: it goes to a person.
- Client
- Handoff Your team takes overHanded to your team Wednesday, 8:00 am · Owner
- Who
- New client, via website chat
- Requested
- Signature Facial, Thursday 11:00
- Deposit
- Link sent
- Needs you
- Asked about breakouts after facials
Full conversation attached
The owner starts the day with a summary and the full thread, and answers the skin question personally.
Which Beauty Biz AI workflow should you start with?
Start with the problem costing you the most bookings: missed calls and messages, inquiries nobody follows up, or clients who miss or delay appointments. Each group names the workflow to set up first, then the others that help with the same problem.
I miss calls and messages
The phone rings mid-wax. A text arrives during a 60-minute facial. By the time you look, they have asked someone else.
AI Receptionist
Respond to after-hours inquiries and help clients book
Replies by website chat or text from your approved menu, prices, and policies, then gives the next booking step or hands the conversation to your team.
Voice AI
Handle routine calls while you are with a client
Answers routine calls about services, hours, and scheduling from your approved information, and takes a message with a summary when a caller needs a person.
Inquiries do not get followed up
Ad and website inquiries come in, and some get a reply the next day or never. The ones that go quiet after one message stay quiet.
Guide: Beauty Leads Not Booking? Find Where the Conversation Stops
Start here
Speed-to-Lead
Follow up with new inquiries while interest is fresh
A prompt first reply to form and ad inquiries, then one short follow-up, with messages, timing, and stop rules agreed with you.
Booking Funnels
Give ad traffic a clear path to the next step
A focused offer page connected to an inquiry or booking step that fits your service and answers the visitor’s next question.
Set up as part of your plan See booking funnel services
Clients miss or delay appointments
A client forgets, cancels too late to fill the slot, or goes months past the point they should have rebooked.
Guide: How to Reduce No-Shows and Refill Empty Slots at Your Spa or Salon
Start here
No-Show Reducer
Help clients keep appointments or tell you early
Confirmations and reminders timed around your cancellation policy, with an easy way to reschedule while there is still time to offer the opening.
Reactivation
Reconnect with clients who are due for another visit
Follow-up built around your rebooking windows and an invitation to return, with an offer that fits the service.
Set up as part of your plan Ask about it on a strategy call
Review Engine
Make review requests part of your follow-up
A consistent invitation for clients to share their experience after a visit, with a direct link to your review profile.
Set up as part of your plan Ask about it on a strategy call
What can Beauty Biz AI do on its own, and what stays with your team?
Once configured, Beauty Biz AI answers from approved information and sends follow-ups and reminders. Live times, booking, and deposits need a booking connection. Anything clinical, complaints, and exceptions stay with your team.
The AI handles, once configured
- Answers from your approved services, prices, hours, policies, and what to bring
- Asks which service before talking about times
- Sends missed-call texts, follow-ups, and reminders on the schedule you approve
- Summarizes a conversation or call for the handoff
Needs a booking connection
- Offering live open times
- Booking or moving an appointment in your calendar
- Taking a deposit inside the conversation
We confirm what your booking software supports before proposing a setup. Without a direct connection, the reply sends your booking link or passes the request to your team.
Stays with your team
- Skin concerns, treatment suitability, and anything clinical
- Complaints, special requests, and exceptions to your policy
- Returning calls and messages after a handoff
- Keeping the approved information current and reviewing conversations
Does Beauty Biz AI work with my booking software?
Sometimes. Your booking software, phone setup, and channels decide what can connect, and we confirm it before proposing a setup. Where there is no direct connection, the reply sends your booking link or passes the request to your team.
- Your tools
- Before choosing workflows, we look at where inquiries arrive, which system holds your availability, and how your phone line routes calls today.
- Your information
- The setup runs on approved business information and needs someone to keep it current. Conversations are reviewed and the workflows adjusted as you learn where clients need more help. Bookings still depend on the offer, the appointments you have open, and the client's decision.
- Med spa line
- For med spas, AI support stays with scheduling and approved general business information. Clinical advice, patient records, and treatment suitability are outside its role. Clinical questions go to the provider through a defined human handoff. How we market med spas
Questions owners ask
Question not here? Ask the team.
What is Beauty Biz AI?
Beauty Biz AI is Beauty Biz Pro's own platform for booking and follow-up. It replies to after-hours messages from your approved menu and prices, texts callers you missed, follows up new inquiries, and sends appointment reminders, then hands anything that needs a person to your team. Our agency team sets it up as part of your marketing plan.
Do I need Beauty Biz AI if my booking software already sends reminders?
Maybe not. If your booking software already sends confirmations and reminders and no-shows are under control, keep using them. Beauty Biz AI covers what your booking software may not: replying to a website message at 9:14 pm, texting a caller you missed mid-wax, and following up an ad inquiry that went quiet after one message. On the call we check what your software already covers before proposing anything.
When is Beauty Biz AI the wrong place to start?
When inquiries are not the problem. If you answer every message quickly and still have open appointments, start with ads or your offer. If your calendar is full, start with pricing, retention, or capacity.
What information should an AI receptionist use?
Approved business information: services, prices, hours, booking steps, and policies. Define which questions it can answer and when a person needs to take over. Review example conversations and keep the information current as your business changes.
Can it work with my existing booking software?
Sometimes. If your booking software supports a connection, the AI can offer open times and book in the thread. If not, it sends your booking link or passes the request to your team. We confirm which applies before proposing a setup, and never assume a direct calendar connection until it has been checked.
What happens with questions outside the approved information?
They go to your team. The setup defines that handoff for anything outside the approved information, and human review matters because AI responses can be wrong. At a med spa, clinical questions belong with the provider.
Can a med spa use an AI receptionist?
Yes, for scheduling and approved general business information only. It does not give clinical advice, handle patient records, or decide whether someone suits a treatment. Clinical questions go to the provider through a defined handoff.
Do I need all eight systems?
No. Start with the problem that costs you the most today. A studio missing calls has a different need from one with plenty of inquiries but an unclear offer. Beauty Biz AI is one part of the broader marketing plan.
Can I try a live demo?
Not yet. The examples on these pages are written illustrations on a demo business. On a strategy call we walk through how the workflows would answer your own services and what your team would receive.
What does Beauty Biz AI cost?
We do not publish a price. Cost depends on which workflows you start with, whether your booking software supports a direct connection, and the support you need. Your written proposal lists every fee and any third-party cost before you decide. Start with one workflow: the one tied to the problem costing you the most bookings.
Updated by the Beauty Biz Pro team, founded by Jake Randolph. How we source numbers: editorial policy.
Work out where better follow-up fits in your plan
Talk with Tony or Andrea about where inquiries arrive, which booking tools you use, the handoffs your team can cover, and which workflow, if any, should come first.